| Best Operating Practices (BOP’s)
Duration and Venue
This is a one-day course aimed at understanding specific water companies’ processes and procedures. Relevant processes are examined in details to ensure working practices meet requirements.
Content
The course will vary in line with the needs of the company involved but all will also comply with requirements of external bodies such as the DW and OFWAT.
- Specific company policies
- External influences and expectations
- The role of the DWI, OFWAT, EA etc.
- The influence of CSR
- Customer expectations
Assessment and Certification
Assessment methods will be agreed prior to the course. |